Seller Help is a self-service resource that lets you conveniently manage refunds, returns, “Item not received” and “Item not as described” cases, and other common selling issues all in one place. Seller Help can be accessed from desktop and mobile devices, and offers a simple and intuitive interface so you can address selling issues without delay.

With Seller Help, you can:

Manage refunds, returns, and “Items not received” and “Item not as described” cases all in one place.

Submit requests to to review feedback and defects for removal.

See your recent policy notifications, including anything that went wrong and what you will need to do to correct an issue.

Report buyers who abuse policies.